sunglassesshoppings.com is dedicated to providing you with outstanding products or services. Listed here you will see our refund policies, which are unique according to the kind of product you acquire. We guarantee the products we sell and promise that they are unused, authentic, and in original wrapping.
Standard products come with a 30-day, money-back guarantee, based upon the delivery date as supplied to us by UPS or FedEx. To get a full refund, please reach out to our customer support team. They will provide you with shipping directions and a return authorization (RA) number. For items that were delivered in excess of the 30 days, we will refund the sum total less a ten percent (10%) restocking fee. After 90 days, your order is considered final and refunds will not be given. The statement that was sent to you via e-mail immediately following your order confirmation will indicate the product( s) that are considered “standard”.
Custom items come with a 5-day, money-back guarantee, based on the delivery date as provided to us by UPS or FedEx. To get a full refund, please get in touch with our customer support team. They will offer you with shipping guidelines and a return authorization (RA) number. After 5 days, your order is considered final and refunds will not be given due to the customization of your order. The billing that was sent to you via e-mail instantly following your order confirmation will show the product( s) that are considered “custom”.
For orders that contain both standard goods and custom items, the aforementioned policies will involve their respective products. The invoice that was delivered to you via e-mail immediately following your order confirmation will indicate the product( s) that are considered “standard” and “custom”.
We encourage all clients to contact us if there is an issue with the goods received. Credit and debit cards are not charged until your order has been shipped. All purchases will appear on your charge card statements as “sunglassesshoppings.com”. If a refund has been provided, please permit at least 10 business days for your issuing bank to post the refund back to your account. Issuing banks have various time frames for posting refunds to your account; for that reason you may not see the funds published to your account despite the fact that we have handled the refund. For your convenience, confirmations of all refunds will be sent to you via e-mail instantly after they are processed.